> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.z-craft.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions about Z-Craft

# ❓ Frequently Asked Questions

**Can't find your answer?** [Jump to Discord](https://discord.z-craft.xyz)!

## 🎮 Gameplay & Lifesteal

<Accordion title="What is Lifesteal?">
  Competitive PvP where killing players heals you (+0.5 hearts) but dying costs permanent health (-1 heart). Manage your hearts or get eliminated!
</Accordion>

<Accordion title="What happens when I die?">
  You lose 1 full heart permanently, respawn at spawn, and have a grace period. Only way to recover hearts = kill other players.
</Accordion>

<Accordion title="What's max health?">
  Typically 20 hearts (double your starting health). Higher health = better survival chances.
</Accordion>

<Accordion title="Can I reset my hearts?">
  No — they're permanent. Manage them wisely! Check Discord for seasonal resets.
</Accordion>

<Accordion title="What if I reach 0 hearts?">
  You're eliminated for the season/match. No respawning. Better luck next time!
</Accordion>

<Accordion title="Is spawn protected?">
  Yes — 30-60 second grace period. Don't camp spawn or face consequences!
</Accordion>

## 🔌 Server & Connection

<Accordion title="Server IPs?">
  * **Java:** `play.zcraftmc.xyz`
  * **Bedrock:** `bedrock.zcraftmc.xyz` (port 28034)
</Accordion>

<Accordion title="Java and Bedrock together?">
  Yes! Both editions connect to the **same Lifesteal server**. Cross-platform play included.
</Accordion>

<Accordion title="Can't connect?">
  * Verify correct server IP
  * Check internet connection
  * Disable firewall/VPN
  * [Check Discord for status updates](https://discord.z-craft.xyz)
</Accordion>

<Accordion title="What versions supported?">
  Java 1.8+, Bedrock latest. See [join guide](/getting-started/joining-servers).
</Accordion>

<Accordion title="Lag issues?">
  We maintain \< 50ms ping & 99.9% uptime. Report persistent lag in [Discord #help](https://discord.z-craft.xyz).
</Accordion>

## ⚔️ Combat & Gear

<Accordion title="Get better at PvP?">
  1. Practice 1v1 fights
  2. Learn strafe & critical hits
  3. Watch experienced players
  4. Study [strategies guide](/gameplay/strategies)
  5. Farm gear consistently
</Accordion>

<Accordion title="Best gear to aim for?">
  * Diamond or Netherite armor
  * Sharpness V sword
  * Protection IV armor
  * Enchanted tools
  * Healing items (food, potions)
</Accordion>

<Accordion title="Best enchantments?">
  **Top Priority:** Sharpness V, Protection IV, Mending, Unbreaking III
  **Secondary:** Efficiency V, Knockback II
  See [Lifesteal Guide](/gameplay/lifesteal-guide) for details.
</Accordion>

<Accordion title="Kill trading allowed?">
  **NO!** Trading kills with friends to farm hearts = instant ban. Play fair!
</Accordion>

<Accordion title="Team play available?">
  Depends on current server mode. Check [Discord #announcements](https://discord.z-craft.xyz) for details.
</Accordion>

## 👤 Accounts & Login

<Accordion title="Cracked server?">
  Yes! No Microsoft account needed. Use any launcher (MultiMC, PrismLauncher, etc.) and pick a username.
</Accordion>

<Accordion title="Forgot password?">
  Click "Forgot Password" on [z-craft.xyz](https://z-craft.xyz) and check email for reset link.
</Accordion>

<Accordion title="Same account Java & Bedrock?">
  Yes! Microsoft accounts work on both platforms. Same stats & progress.
</Accordion>

<Accordion title="Account compromised?">
  1. Change your password immediately
  2. Enable 2FA on your Microsoft account
  3. [Contact Discord support](https://discord.z-craft.xyz)
</Accordion>

<Accordion title="Multiple accounts?">
  You can create accounts on different devices, but multi-accounting for stat cheating = ban.
</Accordion>

## 🏆 Leaderboards & Stats

<Accordion title="Check leaderboard?">
  Use `/leaderboard` in-game or visit [z-craft.xyz/stats](https://z-craft.xyz/stats)
</Accordion>

<Accordion title="What's tracked?">
  * 🗡️ Kills
  * 💀 Deaths
  * 📊 K/D Ratio
  * 💚 Hearts Gained
  * ⏰ Playtime
</Accordion>

<Accordion title="How are players ranked?">
  By K/D ratio, total kills, and playtime. Top 100 on global leaderboard.
</Accordion>

<Accordion title="Reset stats?">
  No — stats are permanent. Seasonal leaderboards reset periodically though!
</Accordion>

<Accordion title="When do seasons reset?">
  Check [Discord #announcements](https://discord.z-craft.xyz) for seasonal info.
</Accordion>

## 🛍️ Store & Cosmetics

<Accordion title="Pay-to-win?">
  **No!** All cosmetics are purely visual with zero gameplay advantage.
</Accordion>

<Accordion title="Buy cosmetics?">
  Visit **[zcraftmc.tebex.io](https://zcraftmc.tebex.io)** and follow the checkout.
</Accordion>

<Accordion title="Refund purchases?">
  Yes, within 24 hours if unused. Check with Tebex support.
</Accordion>

<Accordion title="Payment methods?">
  Credit cards, PayPal, Google Pay, Apple Pay, Cryptocurrency via Tebex.
</Accordion>

<Accordion title="Free-to-play?">
  Yes! Cosmetics are 100% optional. Enjoy the full game for free.
</Accordion>

## 📋 Rules & Moderation

<Accordion title="What are server rules?">
  See [Server Rules](/community/rules) for complete guidelines.
</Accordion>

<Accordion title="Rule consequences?">
  Warnings → Mutes → Kicks → Temporary Bans → Permanent Ban (depending on severity).
</Accordion>

<Accordion title="Report a player?">
  * In-game: `/report <player> <reason>`
  * Discord: [#reports channel](https://discord.z-craft.xyz)
</Accordion>

<Accordion title="Ban appeal?">
  Post in [#appeals channel](https://discord.z-craft.xyz) with explanation. Staff reviews within 7 days.
</Accordion>

<Accordion title="What's griefing?">
  Destroying others' builds without permission. Against rules — don't do it!
</Accordion>

## 🐛 Technical Issues

<Accordion title="FPS too low?">
  * Reduce render distance
  * Disable particles
  * Lower graphics settings
  * See [recommended settings](/getting-started/recommended-settings)
</Accordion>

<Accordion title="Game keeps crashing?">
  * Update launcher & Java
  * Clear launcher cache
  * Reinstall if needed
  * [Contact support](https://discord.z-craft.xyz) if persistent
</Accordion>

<Accordion title="Found a bug?">
  Post in [Discord #reports](https://discord.z-craft.xyz) with:

  * What happened
  * When it happened
  * Screenshots/video
  * Your username
</Accordion>

<Accordion title="Items disappeared?">
  [Contact support](https://discord.z-craft.xyz) with:

  * Time it happened
  * Location
  * Item names
  * Any evidence
</Accordion>

<Accordion title="Server keeps kicking?">
  * Check internet connection
  * Restart launcher/device
  * Check firewall settings
  * [Contact support](https://discord.z-craft.xyz)
</Accordion>

## 🎉 Events & Community

<Accordion title="Events?">
  Yes! Check [Discord #events](https://discord.z-craft.xyz) for announcements.
</Accordion>

<Accordion title="Join tournaments?">
  Register in Discord when tournaments are announced. Check #events for details.
</Accordion>

<Accordion title="Tournament prizes?">
  Cosmetics, supporter status, recognition, special titles, and more!
</Accordion>

<Accordion title="Stream Z-Craft?">
  Absolutely! We encourage content creators. Let us know in [Discord](https://discord.z-craft.xyz).
</Accordion>

## 📞 Support & Contact

<Accordion title="Get support?">
  1. [Join Discord](https://discord.z-craft.xyz)
  2. Go to #help channel
  3. Ask your question or [submit ticket](/support/modmail)
</Accordion>

<Accordion title="Response time?">
  Usually 24-48 hours for standard issues, faster for urgent problems.
</Accordion>

<Accordion title="Suggest features?">
  Post in [Discord #suggestions](https://discord.z-craft.xyz) channel. Community votes on ideas!
</Accordion>

***

**Still need help?** [🔗 Join Discord](https://discord.z-craft.xyz) — 2,000+ players ready to help! 💚