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❓ Frequently Asked Questions

Can’t find your answer? Jump to Discord!

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🎮 Gameplay & Lifesteal

Competitive PvP where killing players heals you (+0.5 hearts) but dying costs permanent health (-1 heart). Manage your hearts or get eliminated!
You lose 1 full heart permanently, respawn at spawn, and have a grace period. Only way to recover hearts = kill other players.
Typically 20 hearts (double your starting health). Higher health = better survival chances.
No — they’re permanent. Manage them wisely! Check Discord for seasonal resets.
You’re eliminated for the season/match. No respawning. Better luck next time!
Yes — 30-60 second grace period. Don’t camp spawn or face consequences!

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🔌 Server & Connection

  • Java: play.zcraftmc.xyz
  • Bedrock: bedrock.zcraftmc.xyz (port 28034)
Yes! Both editions connect to the same Lifesteal server. Cross-platform play included.
Java 1.8+, Bedrock latest. See join guide.
We maintain < 50ms ping & 99.9% uptime. Report persistent lag in Discord #help.

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⚔️ Combat & Gear

  1. Practice 1v1 fights
  2. Learn strafe & critical hits
  3. Watch experienced players
  4. Study strategies guide
  5. Farm gear consistently
  • Diamond or Netherite armor
  • Sharpness V sword
  • Protection IV armor
  • Enchanted tools
  • Healing items (food, potions)
Top Priority: Sharpness V, Protection IV, Mending, Unbreaking III Secondary: Efficiency V, Knockback II See Lifesteal Guide for details.
NO! Trading kills with friends to farm hearts = instant ban. Play fair!
Depends on current server mode. Check Discord #announcements for details.

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👤 Accounts & Login

Yes! No Microsoft account needed. Use any launcher (MultiMC, PrismLauncher, etc.) and pick a username.
Click “Forgot Password” on z-craft.xyz and check email for reset link.
Yes! Microsoft accounts work on both platforms. Same stats & progress.
  1. Change your password immediately
  2. Enable 2FA on your Microsoft account
  3. Contact Discord support
You can create accounts on different devices, but multi-accounting for stat cheating = ban.

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🏆 Leaderboards & Stats

Use /leaderboard in-game or visit z-craft.xyz/stats
  • 🗡️ Kills
  • 💀 Deaths
  • 📊 K/D Ratio
  • 💚 Hearts Gained
  • ⏰ Playtime
By K/D ratio, total kills, and playtime. Top 100 on global leaderboard.
No — stats are permanent. Seasonal leaderboards reset periodically though!
Check Discord #announcements for seasonal info.

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🛍️ Store & Cosmetics

No! All cosmetics are purely visual with zero gameplay advantage.
Visit zcraftmc.tebex.io and follow the checkout.
Yes, within 24 hours if unused. Check with Tebex support.
Credit cards, PayPal, Google Pay, Apple Pay, Cryptocurrency via Tebex.
Yes! Cosmetics are 100% optional. Enjoy the full game for free.

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📋 Rules & Moderation

See Server Rules for complete guidelines.
Warnings → Mutes → Kicks → Temporary Bans → Permanent Ban (depending on severity).
Post in #appeals channel with explanation. Staff reviews within 7 days.
Destroying others’ builds without permission. Against rules — don’t do it!

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🐛 Technical Issues

  • Update launcher & Java
  • Clear launcher cache
  • Reinstall if needed
  • Contact support if persistent
Post in Discord #reports with:
  • What happened
  • When it happened
  • Screenshots/video
  • Your username
Contact support with:
  • Time it happened
  • Location
  • Item names
  • Any evidence
  • Check internet connection
  • Restart launcher/device
  • Check firewall settings
  • Contact support

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🎉 Events & Community

Yes! Check Discord #events for announcements.
Register in Discord when tournaments are announced. Check #events for details.
Cosmetics, supporter status, recognition, special titles, and more!
Absolutely! We encourage content creators. Let us know in Discord.

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📞 Support & Contact

  1. Join Discord
  2. Go to #help channel
  3. Ask your question or submit ticket
Usually 24-48 hours for standard issues, faster for urgent problems.
Post in Discord #suggestions channel. Community votes on ideas!
Still need help? 🔗 Join Discord — 2,000+ players ready to help! 💚